30 Day Return Policy
Items can be returned within 30 days of delivery for a full refund less actual shipping costs and a reasonable 5% restocking fee.
Please refrain from ordering multiple tapestries with the intent
of keeping just one and returning the rest.
Authorized return instructions:
Email us at
Give us the order number and item number(s) of what you want to return.
Wait for us to email the return address and RMA number.
Send back the item(s) through UPS, FedEx or USPS.
Email us the tracking number.
Refunds are issued within 5 business days of return delivery. Refunds are made directly to the credit card or PayPal account used to make the purchase. You may incur a penalty or may not be refunded at all if items are returned without an RMA number, without adhering to the instructions above, or if the return is initiated more than 30 days after the delivery date.
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TESTIMONIAL FROM A RETURNED ORDER
I just received the confirmation of my refund. You were GREAT in responding to this, obviously excellent in caring for your customers.
- Julie Q., Winona, Minnesota, USA - July 2013