30 Day Return Policy

Return any item within 30 days of delivery for a FULL REFUND!*

*Returns exceeding $2,000 are subject to a modest 5% restocking fee.
*Tapestries used for events, photo shoots or the like are non-returnable.
*Returns from outside the USA will not be refunded actual shipping costs.

Return instructions:
1) Email us at sales@walltapestry.com.
2) Provide your order number and items you want to return.
3) We will reply with the return address and RMA number.
4) Ship the items back and email us the tracking number.

Upon confirmed delivery we will issue your refund to the credit card or paypal account used to make the purchase. Returns made without an RMA number or without adhering to the instructions above may incur a penalty or may not be refunded.

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I just received the confirmation of my refund. You were GREAT in responding to this, obviously excellent in caring for your customers.
- Julie Q., Winona, Minnesota, USA